I do buy items from Amazon now and again. The last time I bought something was on April 25th. Today, whilst looking at our bank statement Amazon has taken £7.99 out of my account because it claims that I have signed up for Prime. I do not remember doing so, how has this happened? Did I at some point sign up for Prime? I am normally very, very, careful with this company because I think they are a very crafty operator. I do not want Prime so how has this happened? If its not me they must have done it without my permission? If it is them, how have they done it, does this mean they can do what they like with my finances (and yours?) and we may never know a thing about it until I check my statement? I find it all very spooky and potentially dangerous.
I went on line, scrolled down to the Prime section and lo and behold, the screen details told me that I had 'signed up' to Prime? I immediately cancelled it, carefully going through the obstacles put on screen to deter me and to change my mind about it. I fully cancelled!
The within 2 mins I received an email saying that Amazon will reimburse me £7.99 within 7 working days. Has anything like this ever happened to anyone else? It all seems very dodgy practice. Amazon I'm sure will have their answer but dare I trust them again?
Something like this happened to me before when I bought tyres and a 'tyre insurance' cost was added to my bill without me being told about it. I phoned the company and they immeadiatly refunded me, no questions asked. My brother in law experienced the same problem when he purchased a virus checker from PC world. He queried it and he too was immeadiatly refunded. I suspect a lot of customers wouldn't bother so these companies would have made a packet anyway! Is Amazon trying the same trick? I'm going to be refunded but I suspect a lot of people will not bother and just pay up.