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Main Boards => Gear => Topic started by: andyapanel on 14:07:22, 14/08/19

Title: SALOMAN QUEST PRIME GTX
Post by: andyapanel on 14:07:22, 14/08/19
I took my new Salomans out for a 24 mile ramble yesterday.
I suffered a lot of wear on my left outside ankle. I think it was due to the camber of the road flexing my foot against the cuff of the boot.
Anyone know of a fix?
Title: Re: SALOMAN QUEST PRIME GTX
Post by: jimbob on 14:21:18, 14/08/19
I took my new Salomans out for a 24 mile ramble yesterday.
I suffered a lot of wear on my left outside ankle. I think it was due to the camber of the road flexing my foot against the cuff of the boot.
Anyone know of a fix?
Put some moleskin over the area being chafed.
Title: Re: SALOMAN QUEST PRIME GTX
Post by: andyapanel on 15:05:08, 14/08/19
Thank you for the advice. It has not caused a blister. It feels like a tendon has been hurt.
Title: Re: SALOMAN QUEST PRIME GTX
Post by: kinkyboots on 15:20:02, 14/08/19
24 miles in a brand new boot is a long way! It would probably be more sensible to wear them in gradually over shorter distances.

If you read the "First Impressions" section of this review it would appear that you are not alone. https://outdoorsmagic.com/article/salomon-quest-prime-gtx-preview (https://outdoorsmagic.com/article/salomon-quest-prime-gtx-preview)

Depending on where you bought them you could take them back and ask if they could ease that area of the boot for you. A couple of minutes using a rubbing bar is all it probably needs.

If you bought them online any decent boot fitters should be able to help you for a small fee.

Rubbing bar shown here at around 3:40 https://www.youtube.com/watch?v=u6zaZqeZadc (https://www.youtube.com/watch?v=u6zaZqeZadc)

Title: Re: SALOMAN QUEST PRIME GTX
Post by: andyapanel on 09:42:35, 15/08/19
Thank you for the advice, KB.
I have had a closer look at the boots and they are not mirror images. The left hand one has less padding round the cuff, the upper cleat is further forward and it is pointing in a different direction compared to the right.
Saloman support have been very helpful and are reviewing my photos.
No way are they as comfy as my old INOV8 GTX 345s tho.
Title: Re: SALOMAN QUEST PRIME GTX
Post by: gunwharfman on 10:03:43, 15/08/19
I have a pair of Quest's and find them supremely comfortable. However a few days ago I decided to take out my Sorbothane inserts and use my Superfeet inserts. A mistake!

Within a few hours, I had a blister on the inside of my right foot arch just on the edge of my Superfeets, a top edge which the Sorbothane doesn't have. I temporarily solved it by fitting a bit of folded plastic under the inside edge of the Superfeets, it just tilted my foot enough to create a tiny bit of space between my foot and the insert. I hope the following offers an alternative idea which might be useful to experiment with.

I discovered a few years ago, by trial and error and by using a sloping stretch of tarmac road near to me, that as I walked my left foot on impact tilts to the left and my right foot does the same but less so. This problem shows itself as increased sole wear along the whole outside edges of my boots.

I solved my problem by cutting, three, if I remember correctly, old trainer inserts longways and placed the best one under my Sorbothan inserts. In a single moment, my problem was solved. I did plan to go to a running shop and get my walking style analysed by computer/tread mill but I never got around to it. My boots now wear evenly because of this simple trick and I also believe that I now walk more comfortably. My problem is not noticeable when I buy new boots, it shows itself sometime later as my boots start to wear unevenly.

My recent walk problem was not caused by the Superfeets, it was because I forgot to put my half trainer insert in under the Superfeets before I set off.

Title: Re: SALOMAN QUEST PRIME GTX
Post by: kinkyboots on 10:13:17, 15/08/19
Let's hope Salomon's Customer Support decide in your favour without playing silly b u g g e r s and making life difficult.

I don't generally hold much store by reviews but Salomon's reviews on Trust Pilot are truly shocking.

I should also point out that unless you bought them direct from Salomon your contract is with the retailer not the manufacturer so if Salomon don't play the game take your complaint to the retailer and insist they give you a replacement pair or your money back because of the manufacturing fault.
Title: Re: SALOMAN QUEST PRIME GTX
Post by: andyapanel on 11:27:02, 15/08/19
I was really after a fix from Saloman, rather than a return.
They seem very sturdy boots and apart from the fact the left one is very painful to wear, ideal....
I could always hop, I guess.
Title: Re: SALOMAN QUEST PRIME GTX
Post by: gunwharfman on 17:31:04, 15/08/19
I once had to return a pair of Salomon Quest 4D boots to Saloman because they leaked! I was offered a new pair or a refund. I took the refund. No problems at all. I then bought a pair of Keene Targii 2s, they leaked as well, again a refund with no problem.
Title: Re: SALOMAN QUEST PRIME GTX
Post by: andyapanel on 13:00:50, 16/08/19
I am seriously considering buying INOV8 again, and taking Sealskinz for dew and rain.

Title: Re: SALOMAN QUEST PRIME GTX
Post by: gunwharfman on 20:10:48, 22/08/19
I've just hiked 3 full days on the Two Moors Way and experienced lots of heavy showers on one day in particular. My son and his wife bought me a pair of Salomon quest's for Christmas. I've worn them since then, notably on a two-week hike from Keswick to Edinburgh in April. They were and are still wonderfully comfortable, but they have never really been tested in rain, not a speck on that hike.

I did wear them in rain once and suspected that they leaked, but because it was very warm at the time I convinced myself it was just hot feet/condensation.

However, I now know for sre that they LEAK LIKE A SIEVE! I set off from my first camp about 6 in the morning on Monday and had to walk through my first field of longish wet grass. Within about ten paces my toe areas on both feet were sodden! I could even feel the cold early morning water trickling though my toes! The water came in directly above my toes. When I took my boots off to have a look at my socks the area from my toenails to the arch of my feet was wet and my heel areas were dry.

It didn't stop me from walking comfortably but I did fear that my skin would go all crinkly and blisters would develop but nothing actually happened, I was fine, just had the uncomfortableness of feeling that my feet were steaming inside my boots. As the day wore on they went from feeling wet to just feeling hot and damp.

This is the second pair of Salomons that I've owned which have leaked, so I'm not happy with them as a company. For my feet in dry weather they are great and I love them to bits, but I'm going to send them back with a complaint of shoddy workmenship and/or false marketing? Whether I will demand my money back or take a chance of getting a pair that does not leak, I'm just not sure about yet.
Title: Re: SALOMAN QUEST PRIME GTX
Post by: gunwharfman on 11:33:38, 24/08/19
My apologies, until this morning I believed that my Salomon boots were 'midi-Quests' but I now know they are 'Ultra 3 Midi' boots. I have no idea of the differences between the two models but I believe my comments are still valid. As I've stated before, I've owned a pair of Salomon Quest 4D GTX and they leaked, I now own a pair of Salomon Ultra 3 GTX and they leak!
Title: Re: SALOMAN QUEST PRIME GTX
Post by: tonyk on 12:25:26, 24/08/19
I took my new Salomans out for a 24 mile ramble yesterday.
I suffered a lot of wear on my left outside ankle. I think it was due to the camber of the road flexing my foot against the cuff of the boot.
Anyone know of a fix?
Walk on the other side of the road.I used to do a lot of road racing and when training swapped sides after a couple of miles due to the camber having an adverse effect on my gait and causing injury.Not saying its the only cause of your problems but its certainly something to be aware of.
Title: Re: SALOMAN QUEST PRIME GTX
Post by: andyapanel on 12:47:27, 24/08/19
As I had no intention of emigrating so I can walk on the wrong side of the road to avoid ankle damage, I returned the boots; they have agreed to refund me. So now I am back to square one ;D
Title: Re: SALOMAN QUEST PRIME GTX
Post by: WhitstableDave on 13:02:49, 24/08/19
My apologies, until this morning I believed that my Salomon boots were 'midi-Quests' but I now know they are 'Ultra 3 Midi' boots. I have no idea of the differences between the two models but I believe my comments are still valid. As I've stated before, I've owned a pair of Salomon Quest 4D GTX and they leaked, I now own a pair of Salomon Ultra 3 GTX and they leak!

I bought a pair of Salomon Quest 4D GTX boots and they leaked badly after 4 months. I walked to Cotswold Outdoor (where I'd bought them) in the pouring rain and they were immediately replaced with a new pair. About 4 months later I returned my second leaking pair and put the refund towards a pair of Scarpa boots, which are brilliant!

My wife still uses her Quest 4D GTX boots even though they leak terribly. On any walk that might involve getting wet feet she now wears Bridgedale waterproof socks in them, and they keep her feet perfectly dry.
Title: Re: SALOMAN QUEST PRIME GTX
Post by: andyapanel on 14:52:17, 24/08/19
I forgot to mention the company that refunded me:






Outdoorkit Ltd
Outdoorkit Ltd storefront (https://www.amazon.co.uk/shops/A1B55B1RBLVAYD?ref_=v_sp_storefront)
[size=inherit]4.5 out of 5 stars[/i]93% positive in the last 12 months (296 ratings)

About OutdoorkitWe are currently the UK's leading online supplier of outdoor clothing and equipment. We're based in a warehouse in Luton, Bedfordshire which stocks over 3,500 outdoor products. We also have an established shop in St. Albans high street.


in case anyone else needs a reputable seller on Amazon. O0
Title: Re: SALOMAN QUEST PRIME GTX
Post by: gunwharfman on 21:08:10, 04/09/19
Can anyone unconfuse me? I am thinking about buying a pair of Salomon Quest's but would want to buy a midi boot version, but not their tall type. I own a pair of Salomon Ultra X midis which leak and am hoping to send them back but I just can't figure out the difference between the Quests and the Ultras? Does anybody on the Forum know what's the differences between the two types?
Title: Re: SALOMAN QUEST PRIME GTX
Post by: Pitboot on 09:00:33, 05/09/19
The Ultras have a sort of zig zag style upper and quite a plain outsole, the Quests have a fairly conventional upper and those wierd round plastic inserts in the sides of the heel. The Quests look chunkier.
Had a look at their web page and there was not a midi version of the Quest, but I could be wrong.

I have some Quests that I use for work and they have never let me down, I'm out in all weather.
Title: Re: SALOMAN QUEST PRIME GTX
Post by: andyapanel on 13:08:20, 05/09/19
Try this site:
rankings-of-salomon-backpacking-boots (https://runrepeat.com/ranking/rankings-of-salomon-backpacking-boots?weight=300g-599g&features=waterproof,gore-tex)
Good luck choosing.
Title: Re: SALOMAN QUEST PRIME GTX
Post by: humansnail on 10:56:04, 10/09/19
It is such a shame that the Salomon Quests seem to leak for most people. I took mine back three times for that very reason and eventually just got a refund. Each time Gooutdoors replaced them straight away without question so I'm guessing it must be a very common complaint. Such a shame as they are extremely comfortable - I just lost all trust in them and always expected my feet to get wet! :(
Title: Re: SALOMAN QUEST PRIME GTX
Post by: gunwharfman on 11:19:54, 10/09/19
The same for me and my Salomon Ultras, I've sent mine back and am hoping for a reply about them today.
Title: Re: SALOMAN QUEST PRIME GTX
Post by: sussamb on 13:42:32, 10/09/19
My Quests leaked too on my Pennine way trip in 2017.  Took them back to Cotswold who exchanged them for the 4D model, so far they've remained waterproof
Title: Re: SALOMAN QUEST PRIME GTX
Post by: gunwharfman on 18:56:06, 18/09/19
I have an update about my leaking Salomon Quests X Version 2. After accepting my complaint the online offered me a new pair of Salomon Quests X Version 3 if I would pay an extra £51. I wrote back and said no and asked for a refund. Within two hours an email came to me saying sorry, the £51 was a mistake and that I can have the Mark 3s at no extra cost. I said yes because my daughter in law would like them and when they arrive she will buy me a pair of Berghaus Superlites. I recived written confirmation today that they are on my way to me. My outlay was £6.50 to send the leaking ones back. Happy ending!
Title: Re: SALOMAN QUEST PRIME GTX
Post by: sussamb on 19:31:02, 18/09/19
Great news  O0